File Content: source_ubiquity.py '''Apport package hook for the ubiquity live CD installer. Copyright (C) 2009 Canonical Ltd. Authors: Colin Watson <cjwatson@ubuntu.com>, Brian Murray <brian@ubuntu.com>''' import apport.hookutils import os.path import re def add_installation_log(report, ident, name): f = False for try_location in ('/var/log/installer/%s', '/var/log/%s', '/var/log/upstart/%s'): if os.path.exists(try_location % name): f = try_location % name break if not f: return if os.access(f, os.R_OK): with open(f, 'rb') as f: report[ident] = f.read().decode('UTF-8', 'replace') elif os.path.exists(f): apport.hookutils.attach_root_command_outputs(report, {ident: "cat '%s'" % f}) if ident in report and isinstance(report[ident], bytes): try: report[ident] = report[ident].decode('UTF-8', 'replace') except (UnicodeDecodeError, KeyError): pass def prepare_duplicate_signature(syslog, collect_grub, collect_trace): collect = '' for line in syslog.split('\n'): if collect_grub: if 'grub-installer:' in line and collect == "": collect = ' '.join(line.split(' ')[4:]) + '\n' continue elif 'grub-installer:' in line and collect != "": collect += ' '.join(line.split(' ')[4:]) + '\n' continue if not collect_trace and collect != '': return collect if 'Traceback (most recent call last):' in line and \ collect_grub: collect += ' '.join(line.split(' ')[5:]) + '\n' continue if 'Traceback (most recent call last):' in line and \ not collect_grub: collect = ' '.join(line.split(' ')[5:]) + '\n' continue if len(line.split(' ')[5:]) == 1 and 'Traceback' in collect: if collect != '': return collect if 'Traceback' not in collect: continue collect += ' '.join(line.split(' ')[5:]) + '\n' def add_info(report, ui): add_installation_log(report, 'UbiquitySyslog', 'syslog') syslog = report['UbiquitySyslog'] if 'Buffer I/O error on device' in syslog: if re.search('Attached .* CD-ROM (\\w+)', syslog): cd_drive = re.search('Attached .* CD-ROM (\\w+)', syslog).group(1) cd_error = re.search('Buffer I/O error on device %s' % cd_drive, syslog) else: cd_error = None if cd_error: ui.information("The system log from your installation contains an error. The specific error commonly occurs when there is an issue with the media from which you were installing. This can happen when your media is dirty or damaged or when you've burned the media at a high speed. Please try cleaning the media and or burning new media at a lower speed. In the event that you continue to encounter these errors it may be an issue with your CD / DVD drive.") raise StopIteration if 'I/O error, dev' in syslog: # check for either usb stick (install media) or hard disk I/O errors if re.search('I/O error, dev (\\w+)', syslog): error_disk = re.search('I/O error, dev (\\w+)', syslog).group(1) mount = apport.hookutils.command_output(['grep', '%s' % error_disk, '/proc/mounts']) if 'target' in mount: ui.information("The system log from your installation contains an error. The specific error commonly occurs when there is an issue with the disk to which you are trying to install Ubuntu. It is recommended that you back up important data on your disk and investigate the situation. Measures you might take include checking cable connections for your disks and using software tools to investigate the health of your hardware.") raise StopIteration if 'cdrom' in mount: ui.information("The system log from your installation contains an error. The specific error commonly occurs when there is an issue with the media from which you were installing. Please try creating the USB stick you were installing from again or try installing from a different USB stick.") raise StopIteration if 'SQUASHFS error: Unable to read' in syslog: ui.information("The system log from your installation contains an error. The specific error commonly occurs when there is an issue with the media from which you were installing. This can happen when your media is dirty or damaged or when you've burned the media at a high speed. Please try cleaning the media and or burning new media at a lower speed. In the event that you continue to encounter these errors it may be an issue with your CD / DVD drive.") raise StopIteration if 'Kernel command line' in syslog: install_cmdline = re.search('Kernel command line: (.*)', syslog).group(1) else: install_cmdline = None if install_cmdline: report['InstallCmdLine'] = install_cmdline if 'Traceback' not in report: collect_grub = False collect_trace = False if 'grub-install ran successfully' not in syslog and 'grub-installer:' in syslog: collect_grub = True if 'Traceback' in syslog: collect_trace = True if report['ProblemType'] != 'Bug' and collect_grub or \ report['ProblemType'] != 'Bug' and collect_trace: duplicate_signature = prepare_duplicate_signature(syslog, collect_grub, collect_trace) if duplicate_signature: report['DuplicateSignature'] = duplicate_signature if collect_grub: report['SourcePackage'] = 'grub-installer' match = re.search('ubiquity.*Ubiquity (.*)\n', syslog) if match: match = match.group(1) report.setdefault('Tags', '') if match: report['Tags'] += ' ubiquity-%s' % match.split()[0] # tag bug reports where people choose to "upgrade" their install of Ubuntu if re.search('UpgradeSystem\\(\\) was called with safe mode', syslog): report['Tags'] += ' ubiquity-upgrade' add_installation_log(report, 'UbiquityPartman', 'partman') debug_log = '/var/log/installer/debug' debug_mode = False if os.path.exists(debug_log): try: fp = open(debug_log, 'r') except (OSError, IOError): pass else: with fp: for line in fp: if line.startswith('debconf (developer)'): debug_mode = True break if debug_mode: response = ui.yesno("The debug log file from your installation would help us a lot but includes the password you used for your user when installing Ubuntu. Do you want to include this log file?") if response is None: raise StopIteration if response: add_installation_log(report, 'UbiquityDebug', 'debug') else: add_installation_log(report, 'UbiquityDebug', 'debug') add_installation_log(report, 'UbiquityDm', 'dm') add_installation_log(report, 'UpstartUbiquity', 'ubiquity.log') # add seed name as Tag so we know which image was used with open('/proc/cmdline', 'r') as f: cmdline = f.read() match = re.search('([^/]+)\\.seed', cmdline) if match: report['Tags'] += ' ' + match.group(1) add_installation_log(report, 'Casper', 'casper.log') add_installation_log(report, 'OemConfigLog', 'oem-config.log') if 'OemConfigLog' in report: report['Tags'] += ' oem-config' Submit